IT Specialist and Cisco Exam Transition

IT Specialist and Cisco Certified Support Technician Cybersecurity exam transition

In partnership with Cisco, we have launched the new Cisco Certified Support Technician program. The first certification in this program is the CCST Cybersecurity exam.

Currently, the IT Specialist Cybersecurity exam and the CCST Cybersecurity exam are the same, as we created the IT Specialist exam with Cisco before the Cisco Certified Support Technician’s program launch.

Based on this, each program will undergo a transition period where candidates that earn an IT Specialist Cybersecurity exam will also have access to CCST Cybersecurity branded certificate and badges. This is in addition to the certificate and badge they already received for IT Specialist. The capability for accessing both certifications (having taken the exam only once) is only available from June 2023 through June 30, 2024.

We will be sending out an email notifying all candidates who have taken and passed the IT Specialist Cybersecurity exam of these transition plans. IMPORTANT NOTE: The IT Specialist Networking exam and Cisco Certified Support Technician Networking exam will not be affected by this transition as they are two different exams.

How will the exams change after this transition phase?

During this transition phase, we will be working on updating the exams based on the latest industry standards and differentiating the two. After June 2024, the two exams will diverge to offer complementary skills and validation regarding Cybersecurity. Throughout this transition period, we will update our affected customers and provide more information on the exam changes.

How can candidates access their certificate and badge?

Access to candidates’ certificates and badges for these programs are located in the “My Transcripts” section of their Certiport portal and their Credly account. Please allow up to 14 days for the official Cisco certification to appear in your Certiport transcripts.

If you have not already, please opt-in to accept your Cisco certification on the landing webpage linked here.
Allow up to 14 days to have your official Cisco certification appear in your Certiport transcripts.
Log into your Certiport Account with your username and password.
Click on the My Certiport tab and then, the "My Transcript" sub-tab to view your certificate.
To access a certification badge, login to your Credly account and follow the instructions here.

For more information on viewing and printing your certificate or providing a third-party the option to view your transcript, please visit our “View Transcripts and Print Certificate” webpage.

Do I have to share my data with Cisco to receive the CCST Cybersecurity certification?

Yes. To be awarded a Cisco certification you will need to grant us permission to share your Certiport data with Cisco. You will need to agree to the terms and conditions and opt-in using the link below.

Click here to receive your Cisco Certification!

About the Cisco Certified Support Technician program

In partnership with Cisco, we have recently launched the Cisco Certified Support Technician certification program. The first certification available in this program is the Cybersecurity exam which launched in March 2023 and the Networking exam will be available in April 2023.

The Cisco Certified Support Technician program provides the validation of skills and knowledge needed to launch or advance careers. It is ideal for high-demand jobs, including Cybersecurity Technician, Analyst, Support Specialist, or SecOps Analyst. It is also a great entry point into the larger Cisco certification program, including the Cisco Certified CyberOps Associate certification, available through Pearson VUE. Learn more about the Cisco Certified Support Technician program at www.certiport.com/cisco.

About the IT Specialist program

The Information Technology Specialist program is a way for learners to validate foundational IT skills sought after by employers. The IT Specialist program is aimed at candidates who are considering or just beginning a path to a career in information technology. Candidates can certify their knowledge in a broad range of IT topics, including software development, database administration, networking and security, mobility and device management, and coding. Learn more about the IT Specialist program at www.certiport.com/ITSpecialist.

Questions?

If you have any questions or need assistance in access your certificate and badge, please contact Certiport’s Test Candidate Support Service or your global support partner.